SMS reactivation ad with melting ice cube and glowing phone, captioned 'Reawaken Your Interest' by THINKLY.

From Cold to Closed – How One UK SaaS Company Revived £90k in Dormant Deals

TL;DR: From Cold to Closed: How a UK SaaS Team Revived £90k in Dormant Deals If you’ve got a CRM full of leads that haven’t replied in months—or years—this story is for you. Because buried in that database is not just noise. It’s an opportunity. Earlier this year, a UK SaaS company partnered with Thinkly…

Businesswoman with icons demonstrating fast lead response conversion

Speed equals money – How Responding to Leads Within 5 Minutes Quadruples Conversions​

TL;DR Why Lead Response Time Is the #1 Sales Driver You’re Overlooking Lead response time has a direct impact on your revenue. If you’re not replying to inbound leads within five minutes, you’re already losing conversions. Studies from Harvard Business Review show that leads responded to within an hour are seven times more likely to…

Email vs SMS: Which Channel Reignites Cold Leads Faster in the UK?

Email vs SMS: Which Channel Reignites Cold Leads Faster in the UK?

TL;DR Introduction In the competitive landscape of UK industries, reactivating cold leads is a challenge that demands strategic communication. Choosing the right channel—email or SMS—can significantly impact your re-engagement success. This article explores the effectiveness of both channels and how Thinkly’s platform can optimise your outreach efforts.​ Understanding the Channels Email: Depth and Detail Email…

From Dormant to Deal: How Solar Firms Are Reclaiming Lost Leads with Thinkly

From Dormant to Deal: How Solar Firms Are Reclaiming Lost Leads with Thinkly

TL;DR: Reclaim Revenue from Dormant Solar Leads In the UK’s rapidly expanding solar market, where over 1.6 million homes have installed panels, competition among installers is fierce. Yet, many solar firms overlook a goldmine within their own CRMs: dormant leads. These are prospects who once showed interest but never converted. Ignoring them means wasted acquisition…

The £620 Mistake: Why Legal Firms Are Losing Leads They Already Paid For

The £620 Mistake: Why Legal Firms Are Losing Leads They Already Paid For

When a potential client reaches out to your law firm via web form, email, or phone, they’re often in a moment of urgency. That lead may have cost you £300, £500, or even £620, depending on the campaign and legal niche. But here’s the hard truth: up to 80% of those leads never convert, not…

GDPR‑Safe Reactivation: What PECR Actually Allows (and What It Doesn’t)

GDPR‑Safe Reactivation: What PECR Actually Allows (and What It Doesn’t)

Stop Leaving Money on the Table Because of GDPR Misconceptions If your team is avoiding cold lead outreach due to fears of non-compliance, you’re not alone—but you may be missing a major opportunity. Misunderstandings around GDPR and PECR have caused UK businesses to leave valuable leads dormant in their CRM systems for years. The truth…

Why 70% of Your CRM Data Goes Bad Every Year (And What You Can Do About It)

Why 70% of Your CRM Data Goes Bad Every Year (And What You Can Do About It)

If you’re a B2B decision-maker in the UK, there’s a ticking time bomb hiding in your CRM—and it’s not just wasting marketing spend. It’s wrecking your pipeline. Up to 70% of CRM data becomes outdated, incomplete, or incorrect every 12 months. That’s not just annoying—it’s expensive. In fact, poor data quality costs the average UK…

The Ultimate Guide to Cold Lead Reactivation 2025

The Ultimate Guide to Cold Lead Reactivation 2025

Introduction: There’s Gold in Your CRM (If You Know Where to Look) Most businesses treat cold leads like yesterday’s lunch. Ignored. Forgotten. Written off. But here’s the truth: cold leads aren’t dead—they’re just dormant. And with the right tools and timing, they can become your hottest source of revenue. At Thinkly, we’re on a mission…