Privacy Policy

Who we are

Last Updated: April 26, 2025

Thinkly Limited (“Thinkly”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with us, including through our website www.thinkly.uk (“Website”).

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.

We may amend this Privacy Policy from time to time (see Changes to this Policy below). Continued use of our Website after changes have been posted will constitute your acceptance of the changes.

What This Policy Covers

This policy applies to personal data we collect:

  • Directly from you when you interact with our Website, including via forms, emails, and other electronic communications.
  • Automatically through cookies and other tracking technologies when you browse our Website.

This Privacy Policy does not cover third-party websites you may access through links from our Website.

What Information Do We Collect?

We may collect and process the following types of information about you:

  • Identity and Contact Data: Name, email address, telephone number, business name, postal address.
  • Technical Data: IP address, browser type and version, time zone setting, operating system, device information.
  • Usage Data: Information about how you use our Website, products, and services.
  • Marketing and Communications Data: Your preferences for receiving marketing from us and your communication preferences.

We collect this information:

  • When you provide it to us directly (e.g., by filling out a form, subscribing to a service, contacting us).
  • Automatically as you navigate through the Website (e.g., usage details, cookies, and IP address).

Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to collect information about your browsing behaviour to improve your experience and deliver tailored content.

You can manage your cookie preferences via your browser settings. For more information, please see our Cookie Policy (link to be inserted).

How We Use Your Personal Data

We use your personal information to:

  • Provide and maintain the Website and services.
  • Manage your account and respond to your enquiries.
  • Improve the Website and user experience.
  • Notify you about changes to our services or terms.
  • Send you marketing communications (only with your consent or as permitted by law).
  • Comply with legal obligations.
  • Detect, prevent, and address technical issues or fraud.

We will only use your personal data when legally permitted. The most common bases include your consent, performance of a contract with you, compliance with a legal obligation, or where it is necessary for our legitimate interests.

Disclosure of Your Information

We may share your personal information with:

  • Our trusted service providers who perform services on our behalf (such as web hosting, IT support, marketing).
  • Regulatory authorities, law enforcement bodies or other third parties if required to comply with a legal obligation.
  • Potential buyers or successors in connection with any merger, sale, or asset transfer.
  • Other third parties where you have provided your consent.

All our third-party service providers are required to take appropriate security measures and only process your personal data for specified purposes and according to our instructions.

International Data Transfers

If any of our service providers are located outside the UK or EEA, we ensure appropriate safeguards are in place (e.g., UK International Data Transfer Agreements (IDTAs) or Standard Contractual Clauses (SCCs)) to protect your data.

Data Security

We have put in place appropriate technical and organisational measures to secure your personal data from accidental loss, misuse, or unauthorised access.

While we do our best to protect your information, transmission via the internet is not completely secure and any transmission is at your own risk.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

You may request deletion of your data at any time by contacting us at hello@thinkly.uk.

Your Data Protection Rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights:

  • Access to your personal data.
  • Rectification of inaccurate or incomplete data.
  • Erasure (‘right to be forgotten’).
  • Restriction of processing.
  • Data portability.
  • Objection to processing for direct marketing purposes.
  • Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, please email hello@thinkly.uk.

If you are unhappy with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk | Tel: 0303 123 1113

Children’s Privacy

Our Website is not intended for individuals under 18 years old. We do not knowingly collect data from minors. If you are aware that a minor has provided us with personal information, please contact us immediately.

Changes to This Policy

We keep our Privacy Policy under regular review. Changes will be posted on this page and, where appropriate, notified to you by email. Please review it periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, you can contact us:

Thinkly AI Ltd
Capital Office,
124 City Road,
London,
EC1V 2NX
Email: hello@thinkly.uk
Phone: +44 07595 380 257